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FAQ - General & Admin

Topics covered: General and admin questions and answers.

Updated over 6 months ago

General and Administrative Questions and Answers:

  • Will I have access to Pro features during my free trial?

    • You and your team will have access to all Pro features until your trial period ends.

  • What is the "Founder's Club"?

    • As a thank you for signing up now, you will join the ‘Founders Club’. As a member, you will receive the Pro edition of the platform at $49 p/month (typically $99 p/month) . As a member, you can also work closely with our Founder, Steve Taylor and contribute to the development of future features. This is an exclusive membership offer for our ‘early adopters’ and will not be available forever.

  • Can I share my projects?

    • Yes you can share projects with your internal team. Simply invite them to join your ‘Organization’. This Fall, you will also be able to share with external stakeholders for streamlined collaboration.

  • How does the trial and billing work?

    • You will have free access to design.efficiently for two months. To continue your subscription after your trial period, simply select your preferred plan and enter your credit card details to be billed monthly. You may cancel at anytime.

  • Do you offer free training?

    • Absolutely. We offer free personal or team training sessions with our Partner Experience Manager, Mandy. We will tailor your session to your goals, so you can quickly learn about the features and workflows important to you. You can also access our Resource Center at any time for general help and support.

  • Does the app contain purchasing capabilities?

    • We have no plans to include purchasing within the platform, but will potentially be integrating with a platform that specializes in purchasing.

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