General and Administrative Questions and Answers:
Can I share my projects?
Yes you can share projects with your internal team. Simply invite them to join your ‘Organization’. Coming soon, you will also be able to share with external stakeholders for streamlined collaboration.
Do you offer free training?
Absolutely. We encourage all users to go through our Founder Training Series here. You can also access our Knowledge Base at any time for general help and support by clicking the blue question mark icon at the bottom right hand corner of your screen when logged into the design.efficiently platform.
Does the app contain purchasing capabilities?
We have no plans to include purchasing within the platform, but will potentially be integrating with a platform that specializes in purchasing in the future.
I have downloaded the clipper (clipp'd) to begin adding items to my catalog, but I am being asked to log in. How do I troubleshoot?
If you are already logged in and being prompted to log in again, begin by uninstalling the clipper, and then make sure you are using the most up-to-date version of chrome. Once you have updated chrome, reinstall the clipper. If you are still having trouble after following these steps, contact our support team via the chat inside the platform!