Important:
⚠️Design .efficiently Support will never ask for your password. If you receive a phone call or email requesting your password from a source posing as Salesforce, please report it to designsupport@efficiently.com
⚠️DO NOT include your username and password when logging a case via our email or chat support. If you provide this, please expect the support agent to request that you change your password immediately.
Why would design.efficiently need access to my Organization?
design.efficiently support may ask you to Grant Login Access in order to assist you with a question, issue, or request.
This allows the support team to log in to your account to troubleshoot and and fix issues stemming from your inquiry.
No one within design.efficiently support may log in to your account to resolve issues without this explicit permission.
Who can grant login access?
Any User or Admin of your organization can grant access to the support team from their own seat within the org. If a User grants access, the support team will only be able to see the User view of the app. If an Admin grants access, the support team will be able to view the full account.